Frequently Asked Questions

Everything you need to know about shopping with Stance Europe

What are your shipping rates and delivery times?

We offer standard and express shipping across Europe. Delivery typically takes 3-5 business days depending on your location, with free standard shipping on orders over €50.

How do I return an item if it doesn't fit?

We offer a 30-day return policy. Items must be in their original, unworn condition with tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.

What payment methods do you accept?

Stance Europe accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and region-specific options like Klarna and iDEAL.

How should I care for my Stance products?

To ensure longevity, we recommend machine washing your socks and apparel on a cold cycle and hanging them to air dry. Avoid using bleach or ironing the printed graphics.

Can I track my order once it has been shipped?

Yes, once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking link to monitor your delivery in real-time.

Do you offer a warranty on your socks?

We stand by our quality. Our 'Infiknit' technology products come with a lifetime guarantee—if they rip or tear, we will replace them for free.